Zheng Ren was very busy today, especially when he saw the child’s parents leaning against the wall and hovering. He was in a bad mood, so he did not beat around the bush and went straight to the truth.
The man smiled slightly, without any awkwardness caused by his little trick being exposed.
“Doctor, I don’t want to cause a scene and I didn’t mean any harm with it.” The man’s attitude was not arrogant, nor had he truly been caught red-handed. Instead, he used his voice to cover up the panic in his heart.
His voice and tone were very calm, as if nothing had happened.
Zheng Ren felt like he was strange.
“I just don’t know why I have to sign it.” The man looked straight into Zheng Ren’s eyes and said, “If I don’t sign it, then the surgery can’t be performed. On the signature, I wish I could write down the one-in-a-million possibilities that might happen. Don’t you think this is an overbearing clause?”
“Uh… ” It was the first time Zheng Ren had met such a rational family member of a patient. However, did he actually care about his wife’s feelings as she stood next to him?
Just as this thought flashed through Zheng Ren’s mind, he heard the patient say, “If you have rules, we can come up with countermeasures. All the risks are borne by me alone while you guys push the responsibility away. Doctor, do you think that’s reasonable?”
They were a couple, their worldviews the same even to the extreme.
Even their sentence patterns were very similar.
Zheng Ren looked at the female patient who was bending her waist. Due to the pain she felt, her face was a little pale. He was speechless.
“We pay for medical treatment, which is considered capitalism. But if there is a problem, we have to bear the responsibility ourselves while you guys push it away. This is not appropriate, is it not?” The man smiled and said to Zheng Ren.
Zheng Ren could not be bothered to explain the medical treatment. It was not truly all aout capitalism.
Other businesses would not sell if they did not want to. However, when would a hospital stop accepting patients just by being in a bad mood?
The emergency department was already so busy. Were they not still operating at their maximum capacity?
Naturally, everyone thought that the reasoning behind this was correct. It was a waste of time.
“This is our rule. It is also a rule that every hospital has to abide by,” Zheng Ren said calmly. He smiled and continued, “It’s almost time. I’ve told you all the complications that may occur during the surgery. If you agree to the surgery, please sign here.”
As he said that, Zheng Ren took out a pen from the pocket of his white coat and handed it over.
The patient’s husband did not take the pen. Instead, they looked at each other before staring at Zheng Ren in a serious manner. He asked, “If I don’t sign, is the surgery not allowed to happen?”
“Yes,” Zheng Ren replied. “No matter where you are, if you don’t sign, there will be no surgery.”
If he did not sign, there was actually a possibility of surgery. Zheng Ren had just performed one himself.
But that referred to the situation where the patient’s condition was critical without the patient’s family member present.
As for the female patient in front of him, her condition was not too bad. It was neither here nor there. The surgery was relatively simple.
Zheng Ren naturally did not back down from their insistence on not signing the papers.
The couple looked at each other. The husband asked, “Doctor, are you sure?”
“I’m sure.”
“Aren’t doctors supposed to save lives and help the injured?”
Zheng Ren could not be bothered to answer this question. Recently, when he was in the emergency department, he had been accused of having no medical ethics. He had not saved lives and helped the injured. He had been accused too many times and was somewhat numb to it all.
Patients in the emergency department were most willing to ask such questions. This was because this sentence was equivalent to pointing at their noses and cursing. If they were to lose all decorum, how would they be able to see each other in the future? Not to mention, they would have to find someone else to treat their illness.
However, once they were hospitalized, things would usually get better.
As long as their family members were prepared to not cause trouble, they would endure the small losses. Who would bring up medical ethics?
Doctors had a natural advantage. The details would depend on the situation.
“But this is the rule. If the two of you have any objections, you can file a complaint with the medical office or give your opinion to the Chief.” Zheng Ren’s attitude was very firm.
The couple hesitated for a moment while looking at each other. Then, the husband said, “We want to be discharged.”
“Okay, Zhong Min, go discharge them immediately,” Zheng Ren said to Zhong Min.
“Alright.” Zhong Min immediately took action.
“What about the self-payment section?” the patient’s husband asked.
Every time the patient was hospitalized, there would be a certain percentage of self-payment. The 200 to 800 yuan that was spent at the beginning would not be reimbursed.
After the patient was hospitalized, the corresponding preoperative check-up and preoperative preparation cost a few hundred yuan. This part of the money definitely could not be reimbursed.
Zheng Ren had long thought about this and smiled, “That’s a matter you need to take up with the Medical Insurance Bureau. We can’t change it. However, you can take the laboratory report to other hospitals for surgery. This way, you can reduce some of the losses. Overall, it’s not big, only two to three hundred yuan.”
After a pause, Zheng Ren said seriously, “No matter where you go, I suggest you hurry up and do the surgery. Right now, your wife’s illness is not considered serious. After her appendix is removed, she can recover in a few days. However, once she has a perforation, she’ll be in danger.”
The patient and her husband looked at each other again.
Zheng Ren felt that the two of them had a telepathic connection. From the moment they sat here, the two of them had never spoken to each other. They only communicated with their eyes.
They really had a telepathic connection.
In fact, Zheng Ren had a good impression of the couple. He also believed that the risk of performing the surgery on the patient was almost negligible.
It was really rare to see such a rational patient.
However, this couple was full of vigor. Moreover, they were using their own bodies and illnesses to argue with their doctor. They were a bit too into this.
“Okay, Doctor Zheng. Then we’ll be discharged and go to another hospital for surgery,” said the patient’s husband.
Zheng Ren smiled and nodded.
Zhong Min had already printed out an informed consent form for automatic discharge. Zheng Ren took out a pen and asked the patient’s husband to write on the bottom that they had requested to be automatically discharged due to family and financial reasons. The doctor had already informed him that the patient’s condition was more serious, so she needed emergency surgery for treatment. But after repeated communication, he still refused the surgery and asked for automatic discharge. He said that he would take responsibility for any consequences.
This long paragraph still made the patient’s husband feel a little uncomfortable.
However, she was ready to be discharged. There was no need to waste his breath. As Zheng Ren spoke, he wrote these words.
Finally, he signed his name at the bottom.
After everything was done, the two of them turned around and left. Zheng Ren stood up to send them off.
This was the first time things had developed to this stage.
The couple were extremely rational. They did not quarrel or scold each other. If they could not come to an agreement, they would be booted out of the hospital. They also did not dwell on the issue of fees.
Therefore, Zheng Ren still wanted to give them a reminder.
“The two of you cannot trust the hospital. You can also think that signing before the operation is a tyrant clause. However, you’re still sick. It’s best to have surgery to treat it. Do not delay fixing your illness.”
Zheng Ren smiled and emphasized this point.
The couple nodded at the same time. The husband and Zheng Ren shook hands. The two of them packed their things and left Sea City General Hospital’s emergency ward.
“Chief Zheng, why did you still treat them as friends?” Zhong Min asked in a low voice. She did not understand.
