1049 The Missing Complaint
Jiang Yu made a call to the management office and the call was picked up after three rings.
Hello, this is the administration of the Industry and Commerce Bureau. “How can I help you? ” The person who answered the phone was a young girl.
Jiang Yu’s tone also softened. “Hello, my name is Jiang Yu. I submitted a complaint to you a few days ago, but you didn’t give me a reply. That’s why I want to ask, did something happen there?”
The girl who picked up the phone was also very easy to talk to. “I’m sorry, please tell me the name of the complaint you submitted. I’ll check it for you.”
“The name should be ‘Jiang Yu’s shop’,” Jiang Yu said.
“Alright, please wait a moment.” The girl on the other side of the phone searched carefully on the computer, but she didn’t find the complaint.
Therefore, she told Jiang Yu the news, “I’m sorry, I didn’t find the complaint you mentioned. Did you say the wrong name?”
Jiang Yu looked at Sister Xia in confusion, but Sister Xia was also very confused. “I wrote ‘Jiang Yu’s shop’ as my signature. How could it be wrong ”
Jiang Yu could not understand the development of the situation and said, “I’m sorry, but can we submit a new complaint?”
“Yes, I can.”
So, Jiang Yu handed over another complaint and said to the girl on the phone, “Hello, I’ve already submitted it. Please remember to check it.”
“Alright, I’ve received it. I’ll send this complaint to the higher-ups, please wait patiently.”
“Thank you,” With that, Jiang Yu hung up the phone.
“What’s going on?” Sister Xia asked impatiently. “How could she not have found the complaint?”
“I don’t know,” Jiang Yu shook her head. perhaps there was a problem with the network when I sent the message. It was shown that I sent it, but the other side didn’t receive it at all. But this time, the customer service lady said that she had already received the complaint. There shouldn’t be any problems this time.”
“Yes.” Sister Xia frowned and nodded. She still had an ominous feeling in her heart.
As expected, another three days passed, and the management office still did not give a reply.
“Is this cold treatment by the management office?” Sister Xia said fretfully, “Three days and three days. Our time didn’t just fly by!”
Jiang Yu also realized that something was wrong, so she called the management office again.
This time, it was a man who answered the phone, not the girl from last time. They should be taking turns to rest.
“Hello, this is the administration of the Industry and Commerce Bureau. How may I help you? ”
Jiang Yu did not ask anything else this time and only asked, “Hello, please help me check my complaint. It’s called ‘Jiang Yu’s shop’.”
“Alright, please wait a moment.”
A minute later, Jiang Yu received the same message as the last time: “I’m sorry, I didn’t find your complaint here. You can submit another copy, and I’ll help you pass it to the higher-ups.”
“No, thanks.”
Jiang Yu hung up the phone and frowned.
When Sister Xia saw Jiang Yu’s expression, she knew that the outcome would not be satisfactory.
“How’s it going? Didn’t you find anything?”
“Yes.” Jiang Yu frowned. “Will the complaint automatically disappear after it is handed over to the higher-ups? ”
“I’ve never heard of it. It can only disappear if it’s deleted. Otherwise, how can it not be found?”
Sister Xia’s words made Jiang Yu suddenly understand.
Someone in the management office had deleted the complaint letter, so the customer service couldn’t find any trace of the complaint letter.
It seemed like this matter was more troublesome than Jiang Yu had imagined.
“What do we do now? If the complaint letters keep disappearing mysteriously, doesn’t that mean that our problem will never be resolved?” Sister Xia was a little worried. “Then Kang He’s store will continue to be open. In the future, no matter what style of jewelry you design, it will be stolen by Kang He.”
“Let’s go, we’ll head straight to the administration office of the industrial and commercial Bureau,” Jiang Yu said after some thought.
Jiang Yu and Sister Xia went to the industrial and commercial Bureau and were stopped by the security guard as soon as they entered. “Who is it? Why are you rushing in? Do you have an appointment?”
“No, I haven’t. We’re looking for the person in charge of the management office.” Jiang Yu said.
“You said you were looking for someone without an appointment. How can I let you in?” The security guards blocked Jiang Yu and Sister Xia and refused to let them in. “You two go back and make an appointment first. Come back on the day.”
“We’ve already waited for six days. How much longer do you want us to wait?” Sister Xia said angrily, “Call the person in charge of the management right now and tell him that Jiang Yu wants to see him.”
